사례연구/금융.병원.콜센터
2010/05/19 23:26
When Computer Sciences Corporation (CSC), a leading global IT services company, was tasked by the UK’s
National Health Service (NHS) to implement the NHS Care Records Service (NHS CRS) for the UK’s North West and
West Midlands cluster, it used WITNESS simulation as a key element in the design and management of key processes. The
NHS CRS will give NHS professionals unprecedented 24-hour access to up-todate patient records.
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CSC.pdf