사례연구/금융.병원.콜센터
2010/05/19 22:01
Nationwide.pdfLanner and Nationwide Business Consultancy (NBC) have a strong record of collaborating to produce tangible business benefits for Nationwide Building Society going back a number of years. A recent example of this is the successful implementation of new operational practices within the Nationwide Household Insurance Claims Department at Northampton, following recommendations from a review that was project managed by NBC and supported by Lanner.
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